Returns & Exchanges
At Quotrell, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return them within 14 days of receipt for a full refund or exchange.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the products are unworn and in their original condition.
Ship the Package
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest designated carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing